Critical Incident Stress Management (CISM) is a comprehensive, integrative, multicomponent crisis intervention system that spans the entire temporal spectrum of a crisis (Everly & Mitchell, 1997). CISM serves to address the various forms of stress reactions that result from critical incidents and cause individuals psychological distress.
Care Plus Solutions has been employing Critical Incident Response services for over 35 years.
We help employees cope with the emotional aftermath of traumatic events in the workplace.
Employees who receive critical incident response are less likely to take time off from work due to trauma-related stress. 1
Providing critical incident response can help employees cope with traumatic events and return to work more quickly, improving productivity. 2
Early intervention and support through critical incident response can prevent more serious mental health issues from developing, reducing healthcare costs. 3
A supportive critical incident response program can contribute to a positive workplace culture by demonstrating employer commitment to employee wellbeing. 4
Offering critical incident response can increase employee retention by providing a supportive workplace environment that values employee mental health. 5
This list is not exhaustive.
In this immediate telephonic intervention, our Counselors are available 24/7 to Senior Management and on site Management for consultation regarding how to communicate the incident to their employees and manage their teams during their time of turbulence. Counselors will also gather the details of the incident and any additional information, and schedule and plan interventions.
In addition, defusing is meant to orient Managers and employees to the feelings and emotional reactions they can expect to experience after a critical incident. Care Plus Solutions’ Counselors are available 24/7 for telephonic support to all employees.
CISD is an intervention that takes place between 24 and 72 hours after the incident, and is in the format of a small group facilitated by a member of our CISM team. The purpose of a CISD group is to afford employees, family, and dependents a safe space to process their reactions to a crisis and alleviate symptoms. In addition to stress reactions, individuals can expect to experience one or more of the stages of grief, which include denial, anger, bargaining, depression, and acceptance. This is also the time when Counselors assess the need for follow up.
Employees, Managers, families, and dependents may call EAP Counselors 24/7 for ongoing additional support. EAP Counselors will assess and make referrals to longer-term treatment interventions such as counseling, support groups, or other treatment interventions, if needed.
Critical Incident Response (CIR) is a crucial aspect of employee assistance programs (EAPs) provided by Care Plus Solutions. In the aftermath of a critical incident, such as a natural disaster or workplace violence, employees can experience significant emotional distress, anxiety, and trauma. CIR is designed to provide immediate support and assistance to help employees cope with the impact of such incidents.
Critical Incident Response is a service provided by EAPs that helps employees deal with the psychological and emotional impact of critical incidents. These incidents can include workplace accidents, natural disasters, acts of terrorism, and other traumatic events. The primary goal of CIR is to provide immediate support to employees and help them cope with the aftermath of such events. Care Plus Solutions provides a range of services to help organizations manage and respond to critical incidents, including on-site support, crisis counseling, and trauma debriefing.
CIR can provide several benefits to organizations and their employees. Some of these benefits include:
Reduced Trauma: Immediate intervention through CIR can help reduce the severity and duration of trauma experienced by employees. This can lead to faster recovery and a quicker return to work.
Improved Workplace Productivity: CIR can help reduce absenteeism, increase employee engagement, and improve workplace productivity by providing immediate support to employees affected by critical incidents.
Reduced Healthcare Costs: CIR can help reduce healthcare costs by providing early intervention and support to employees, which can prevent more serious mental health issues from developing.
Improved Workplace Culture: CIR can contribute to a positive workplace culture by demonstrating to employees that their employer cares about their wellbeing and is committed to providing them with support during difficult times.
At Care Plus Solutions, we have a team of experienced professionals who specialize in CIR. We provide a range of services to help organizations and their employees deal with the aftermath of critical incidents. Our approach to CIR includes:
On-Site Support: We provide on-site support to organizations in the aftermath of a critical incident. Our team can help employees deal with the immediate impact of the incident and provide them with resources and support to help them cope.
Crisis Counseling: Our crisis counselors are trained to provide immediate support to employees affected by critical incidents. We provide individual and group counseling sessions to help employees deal with the emotional and psychological impact of the incident.
Trauma Debriefing: We provide trauma debriefing sessions to help employees process their experiences and begin the healing process. These sessions are designed to help employees understand and cope with the impact of the incident on their mental and emotional wellbeing.
Critical Incident Response is a crucial aspect of employee assistance programs provided by Care Plus Solutions. CIR can help organizations and their employees deal with the emotional and psychological impact of critical incidents.
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