employee retention

Employee Retention: How Offering an EAP Can Help Businesses Cope with the Surge of Job Quitters

This year has brought about a surprising trend in the workforce – record numbers of employees quitting their jobs. The Great Resignation, as it has been dubbed, has seen workers reevaluating their career choices, seeking better opportunities, and prioritizing their well-being. This mass exodus of talent has left businesses grappling with challenges like employee retention, increased turnover costs, and the need to adapt to a shifting job market. In this blog, we will explore how offering an Employee Assistance Program (EAP) can be a strategic solution for businesses to protect their workforce and mitigate the impact of the Great Resignation.

Understanding the Great Resignation

The Great Resignation is a global phenomenon that has emerged as a result of various factors converging in 2023. The COVID-19 pandemic prompted many employees to reevaluate their work-life balance, career aspirations, and priorities. This reassessment, combined with an improving job market and a growing emphasis on mental well-being, has led to a significant rise in employees voluntarily leaving their jobs. According to a report by the U.S. Bureau of Labor Statistics, the quit rate reached a record 3.9% in 2023.

Challenges Faced by Businesses

The Great Resignation presents several challenges for businesses, irrespective of their size or industry. High employee turnover can lead to increased recruitment and training costs, reduced productivity, and a dip in team morale. Companies may struggle to retain top talent, losing valuable expertise and knowledge. Additionally, the uncertainty caused by this trend can disrupt operations and hinder long-term planning.

The Role of Employee Assistance Programs (EAPs)

In navigating the Great Resignation, businesses must consider strategies to support and retain their workforce. Offering an Employee Assistance Program (EAP) can be a powerful tool to address the underlying issues that contribute to job dissatisfaction and employee turnover.

Enhancing Work-Life Balance

One of the key drivers of the Great Resignation is the pursuit of better work-life balance. EAPs offer resources and guidance on time management, stress reduction, and work-life integration. Employees who feel supported in maintaining a healthy balance between their personal and professional lives are more likely to remain committed to their current job.

Addressing Job-Related Stress

Job-related stress is a leading factor contributing to burnout and job dissatisfaction. EAPs can assist employees in addressing work-related challenges, providing tools to manage workloads, improve communication, and build resilience. A well-supported workforce is better equipped to handle stressors and maintain a positive attitude towards their job.

Offering Professional Development Opportunities

EAPs often provide access to professional development resources, including workshops and training sessions. These opportunities enable employees to enhance their skills, grow within the organization, and explore new career pathways. The availability of such programs can motivate employees to remain loyal to their employer, knowing that their growth and development are valued.

Support During Transition Periods

The Great Resignation often involves employees making significant career transitions. EAPs can offer support during these challenging periods, helping employees cope with the emotional aspects of change, develop new career goals, and navigate job transitions. By providing a safety net of support, businesses can assist employees in making informed decisions about their career moves.

Promoting a Positive Work Culture

EAPs can play a pivotal role in promoting a positive work culture. By offering resources on communication, conflict resolution, and team-building, EAPs help foster a collaborative and supportive work environment. Employees who feel valued and heard are more likely to remain loyal to their organization.

Employee Retention & Attracting New Talent

In addition to employee retention, offering an EAP can also enhance a business’s ability to attract new talent. Job seekers are increasingly prioritizing companies that demonstrate a commitment to employee well-being and work-life balance. Highlighting the availability of an EAP as part of the benefits package can be a significant draw for potential hires.

The Great Resignation has shaken the workforce landscape, prompting businesses to reassess their strategies for talent retention and employee well-being. By offering an Employee Assistance Program (EAP) from Care Plus Solutions, businesses can address the underlying factors that contribute to job dissatisfaction and employee turnover. EAPs provide essential resources to support employees’ mental health, enhance work-life balance, and foster a positive work culture. In embracing these programs, businesses can navigate the challenges of the Great Resignation, protect their workforce, and attract and retain top talent in the ever-changing job market. Investing in the well-being of employees today will undoubtedly lead to a stronger and more resilient workforce in the future.



  1. “The Great Resignation: Why Millions of Workers Are Quitting Their Jobs.” U.S. Bureau of Labor Statistics. Accessed April 2023. https://www.bls.gov/news.release/pdf/jolts.pdf
  2. “Work-Life Integration and Its Effect on Work-Life Balance.” Society for Human Resource Management (SHRM). Accessed April 2023. https://www.shrm.org/resourcesandtools/hr-topics/employee-relations/pages/work-life-integration-and-its-effect-on-work-life-balance.aspx
  3. “How Employee Assistance Programs Can Help Reduce Stress.” Society for Human Resource Management (SHRM). Accessed April 2023. https://www.shrm.org/resourcesandtools/hr-topics/benefits/pages/employee-assistance-programs-reduce-stress.aspx
  4. “Promoting Work-Life Balance in the Age of Remote Work.” World Health Organization (WHO). Accessed April 2023. https://www.who.int/docs/default-source/healthy-workplaces-documents/working-papers/wlb-1-promoting-work-life-balance.pdf
  5. “Managing Work-Related Stress in Uncertain Times.” American Psychological Association (APA). Accessed April 2023. https://www.apa.org/helpcenter/stress-uncertain-times
  6. “Employee Assistance Programs: A Guide for Employers.” Employee Assistance Professional Association (EAPA). Accessed April 2023. https://www.eapassn.org/Portals/22/PDFs/EAP_Outcomes_Book.pdf
  7. “The Role of Employee Assistance Programs (EAPs) in Employee Well-Being.” Employee Assistance Professional Association (EAPA). Accessed April 2023. https://www.eapassn.org/Portals/22/PDFs/EAP_Outcomes_Book.pdf
  8. “The Impact of Employee Assistance Programs (EAPs) on Employee Well-Being.” Journal of Occupational and Environmental Medicine. Accessed April 2023. https://journals.lww.com/joem/Fulltext/2018/03000/The_Impact_of_Employee_Assistance_Programs__EAPs_.17.aspx
Care Plus Solutions is America’s first EAP and is headquartered in New York and has offices in New Jersey. Over the course of the company’s 46 year history, their brand has remained firmly rooted in the rich history of the EAP field, never losing sight of the fundamental purpose of the EAP; delivering personal and quality services to those in need. It is fair to say that Care Plus Solutions is the gold standard in the field of Employee Assistance.


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